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Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. The IHD can't connect properly to the network in your home. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. I opted in for an early placement. The gas meter in your pictures looks remarkably the same as the ones here. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. The communications hub will be required to support the linking of . Smart Meter UK - Build an app / device handler for api? The monitor will reset itself and the display will go blank. . All the best, We reveal some of the most common smart meter problems and concerns we've heard DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. There are rules that companies must follow if they want to go through this process. The electricity one works perfectly sending all my data onto the little monitor and submitting meter readings no problem. That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. about, plus tips on how to solve them. Submitted by rogerhoward (not verified) on Thu, 20/11/2014 - 18:12. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. -Book today! How to re-pair a British Gas (Geo) In House Monitor (IHM). It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? Nearly a quarter of Which? It's too far from your smart meter. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. Really hindering the usefulness of this. Its easy to upgrade to our smart Pay As You Go meters. Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I am sure, in time, it will come (hope). Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) Your meter should become smart again once it is connected to the central wireless network so your supplier can read it. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. I'm an engineer developing the smart metering system used at British gas. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Our performance against target can be broken down as follows: 1. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. ( may be Jan before its done) They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. Smart metering code of practice. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. This was the most common problem experienced in the last 12 months by those with smart meters on our Which? https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. I am a BG electric and gas customer with the same smart meters listed in this article. This can be monthly, daily or half-hourly. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. This is only a risk if you have a first-generation smart meter - the issue has been cleared up for the roll-out of second generation, or SMETS2, meters. If your energy supplier goes bust, you will be automatically moved to another energy firm. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Depending on which company you've switched to, and when you switch, first generation meters may lose their smart functionality. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. It's easy to use. Paul; Yes I would also be very interested in your trial, for the same reasons. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. Thanks for the comment. Earliest they can come back is towards the end of January, will keep you updated. However one in 10 people in our survey of Which? Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . My only thought is trying to decompile the Android app or something. The MAC number of your Pipit 500 (this can be found on the underside of the unit. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. Timing out. Final point. Submitting a meter read before the Energy Price Guarantee starts on . You can also find your meter reading on your smart electricity meter and gas smart meter. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? Bring it within 15 metres of the smart meter (with no walls between). The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. Do cheap thermals keep you as warm as pricier ones? Thanks! Hi Kevin, If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. James. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). If you are affected, your smart meter should become smart again in future. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. Part 3 the story continues For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. In this case, you would need to submit your meter readings manually. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. This figure doesnt necessarily reset when you set-up a new account. The monitor started showing Network Error 7 as soon as the installer left. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. When I wrote this post I had only just started leaning about smart meters and ZigBee (and am still learning today!) Meanwhile I guess Ill just watch das binkenlights. Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. Often, these issues resolve themselves within 24 to 48 hours. Several British Gas customers have experienced issues with their smart meters. Here weve listed the problems and questions we hear about most often and what you can do about them. For help with changing to or from prepayment, read our guide toprepayment meters. I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized I would love to hear more about this gateway. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way.

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